Office Supervisor ~ Illinois Terminal
MTD MTD Champaign, IL Champaign, IL Full-time Full-time $50,000 - $57,000 a year $50,000 - $57,000 a year 6 days ago 6 days ago 6 days ago MTD is seeking candidates for Illinois Terminal Office Supervisor.
The Illinois Terminal Office Supervisor performs a variety of routine and complex clerical and administrative work to oversee the Customer Service Center at MTD's Illinois Terminal as well as manage the events and meeting center, CityView.
This includes answering incoming calls, maintaining records, office procedures, giving tours, maintaining relationships with clients and vendors, and administrative support.
This position assigns work and supervises the Information Assistants.
This is a salaried position with an excellent benefit package which includes a pension plan.
The work hours for this position are Monday - Friday from 9AM - 6PM.
Starting Salary:
$50,000 - $57,000/based on experience Closing Date:
January 16, 2024 at 5:
00PM (CST) To Apply, please visit:
https:
//mtd.
org/inside/jobs/illinois-terminal-office-supervisor/ Education Requirements An associate degree or equivalent work experience in an office or customer service-related setting is required.
Experience Requirements A minimum of two years of progressively responsible work experience, preferably in customer service, administrative support, or a related work setting is required.
Prior experience in supervising and/or training employees is preferred.
Must hold a valid State of Illinois Driver's License.
Responsibilities Understanding of MTD's transportation services including fixed-route, pass sales, balancing and reconciling sales, external and internal phone and mail correspondence, and communicating regularly with the Office Supervisors at Administration & Operations, CityView customers, external and internal customers, and Illinois Terminal tenants.
Support administration of Half Fare Cab and DASH Card programs by phone and mail correspondence, filing records, and providing general support and education in coordination with the Office Supervisors and Special Services Manager.
Serves customers and visitors in person and by telephone; answers or directs inquiries; maintains confidence of customers, staff, and employees by keeping sensitive information confidential.
Acts as custodian of departmental documents and records including accurate financial records for pass sales, DASH Cards, CityView contracts, establishes and maintains filing systems, and indexes various records.
Supports the Marketing Manager with CityView advertising and promotional endeavors.
Coordinates and assigns CityView related tasks to Maintenance, Security, and Information Assistant personnel, as necessary.
Coordinates with CityView caterer(s) to ensure the accurate and timely transfer of related information and monitors event activity to uphold high standards of service and professionalism.
Job Type:
Full-time Pay:
$50,000.
00 - $57,000.
00 per year
Benefits:
401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance Schedule:
8 hour shift Monday to Friday People with a criminal record are encouraged to apply Ability to Relocate:
Champaign, IL 61820:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Illinois Terminal Office Supervisor performs a variety of routine and complex clerical and administrative work to oversee the Customer Service Center at MTD's Illinois Terminal as well as manage the events and meeting center, CityView.
This includes answering incoming calls, maintaining records, office procedures, giving tours, maintaining relationships with clients and vendors, and administrative support.
This position assigns work and supervises the Information Assistants.
This is a salaried position with an excellent benefit package which includes a pension plan.
The work hours for this position are Monday - Friday from 9AM - 6PM.
Starting Salary:
$50,000 - $57,000/based on experience Closing Date:
January 16, 2024 at 5:
00PM (CST) To Apply, please visit:
https:
//mtd.
org/inside/jobs/illinois-terminal-office-supervisor/ Education Requirements An associate degree or equivalent work experience in an office or customer service-related setting is required.
Experience Requirements A minimum of two years of progressively responsible work experience, preferably in customer service, administrative support, or a related work setting is required.
Prior experience in supervising and/or training employees is preferred.
Must hold a valid State of Illinois Driver's License.
Responsibilities Understanding of MTD's transportation services including fixed-route, pass sales, balancing and reconciling sales, external and internal phone and mail correspondence, and communicating regularly with the Office Supervisors at Administration & Operations, CityView customers, external and internal customers, and Illinois Terminal tenants.
Support administration of Half Fare Cab and DASH Card programs by phone and mail correspondence, filing records, and providing general support and education in coordination with the Office Supervisors and Special Services Manager.
Serves customers and visitors in person and by telephone; answers or directs inquiries; maintains confidence of customers, staff, and employees by keeping sensitive information confidential.
Acts as custodian of departmental documents and records including accurate financial records for pass sales, DASH Cards, CityView contracts, establishes and maintains filing systems, and indexes various records.
Supports the Marketing Manager with CityView advertising and promotional endeavors.
Coordinates and assigns CityView related tasks to Maintenance, Security, and Information Assistant personnel, as necessary.
Coordinates with CityView caterer(s) to ensure the accurate and timely transfer of related information and monitors event activity to uphold high standards of service and professionalism.
Job Type:
Full-time Pay:
$50,000.
00 - $57,000.
00 per year
Benefits:
401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance Schedule:
8 hour shift Monday to Friday People with a criminal record are encouraged to apply Ability to Relocate:
Champaign, IL 61820:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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