Patient Service Representative - Physical Therapy
3.
4 Champaign, IL Champaign, IL Full-time Full-time Estimated:
$30.
2K - $38.
3K a year Estimated:
$30.
2K - $38.
3K a year 10 days ago 10 days ago 10 days ago Christie Clinic is seeking a full time Patient Service Representative for our Physical Therapy department at The Fields.
The hours for this position are Monday-Friday, 8:
00am-5:
00pm.
Duties include greeting clinic patients upon arrival, answering incoming phone calls, scheduling appointments and assisting with the checkout or rescheduling process.
The PSR will also serve as a liaison between patient and medical support staff ensuring that all patient matters are addressed prior to seeing the provider.
Excellent customer service and computer skills required.
Previous experience in a medical office setting, knowledge of insurance and medical terminology is strongly preferred.
Responsibilities:
Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.
Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with ALL providers in a courteous manner.
Provide check in process for patients.
Verify and update necessary demographic information.
Maintain provider schedules.
Keep a neat and orderly work and lobby area.
Maintain relevant office supplies for department effectiveness.
Distribute mail to appropriate staff members.
Schedule initial and follow up visits and appointments as requested.
Ensure patient completes all paperwork pertaining to the office visit including insurance information, etc.
prior to patient seeing provider.
Post any payments including co-payments, payments toward account balances, collections, etc.
Change financial class for charges on a patient's account that need filed to update INS.
Maintain and balance payment drawer at end of day including cash, checks and charges.
Enter adult history forms into the electronic medical record.
Perform related work as required.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Champaign, IL Champaign, IL Full-time Full-time Estimated:
$30.
2K - $38.
3K a year Estimated:
$30.
2K - $38.
3K a year 10 days ago 10 days ago 10 days ago Christie Clinic is seeking a full time Patient Service Representative for our Physical Therapy department at The Fields.
The hours for this position are Monday-Friday, 8:
00am-5:
00pm.
Duties include greeting clinic patients upon arrival, answering incoming phone calls, scheduling appointments and assisting with the checkout or rescheduling process.
The PSR will also serve as a liaison between patient and medical support staff ensuring that all patient matters are addressed prior to seeing the provider.
Excellent customer service and computer skills required.
Previous experience in a medical office setting, knowledge of insurance and medical terminology is strongly preferred.
Responsibilities:
Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.
Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with ALL providers in a courteous manner.
Provide check in process for patients.
Verify and update necessary demographic information.
Maintain provider schedules.
Keep a neat and orderly work and lobby area.
Maintain relevant office supplies for department effectiveness.
Distribute mail to appropriate staff members.
Schedule initial and follow up visits and appointments as requested.
Ensure patient completes all paperwork pertaining to the office visit including insurance information, etc.
prior to patient seeing provider.
Post any payments including co-payments, payments toward account balances, collections, etc.
Change financial class for charges on a patient's account that need filed to update INS.
Maintain and balance payment drawer at end of day including cash, checks and charges.
Enter adult history forms into the electronic medical record.
Perform related work as required.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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